Corporate culture is essential to the success of any business. It encompasses a set of shared beliefs, values, attitudes, and practices that shape the behavior of the employees, which ultimately affect the organization’s performance. But who are the people responsible for promoting and embodying this culture on a day-to-day basis? Enter the company administrators.
The role of office administrators and executive assistants in promoting and maintaining corporate culture cannot be understated. They are the unsung heroes, the glue that holds everything together in the office, whether it’s a physical office or in a remote situation. They are responsible for managing phone calls, ordering supplies, scheduling appointments, and keeping everyone on track, including the top company leaders. They are the key ambassadors of a company’s culture, mission, and values.
But what makes admins so important? For one, they are great problem solvers. When things go wrong, they are often the first ones to develop a quick solution to fix the problem. They are also masters of all things, from answering questions to scheduling meetings, taking inventory and ordering supplies, planning company events, and helping work out difficult situations. In larger offices, they may be one of the few people who have direct contact with most, if not all, of the rest of the staff. With their ear to the ground and access to many personnel schedules, they know how to get in contact with someone and where to find them.
To be successful in the fast-paced and rewarding job of an admin, one must have exceptional communication skills. They need to be able to communicate clearly in multiple ways, including on the phone, writing, and speaking. They also need to be excellent at organization and time management, handling a busy workload through task prioritization and time management. They must be incredibly flexible because other projects will often pop up that need immediate attention, requiring the ability to adapt from one task to another quickly. Technical skills are also crucial for office administrators, including data entry, calendar management, spreadsheets, presentations, document creation, and other software.
A day in the life of an admin can vary depending on the company and industry. However, some everyday tasks admins must perform at the office include answering incoming calls and taking messages, managing emails for themselves and potentially for a manager, taking minutes and scheduling follow-ups for meetings, handling data entry directly related to the industry, managing schedules for the leadership team, arranging appointments, tracking to-do items for key projects, managing inventory and ordering supplies, booking business-related travel for the company, planning internal company events, handling client comments and complaints, and organizing mail and package pickups and deliveries.
Because of how intertwined admins are in the day-to-day operations of a company, they are usually the first person to embrace and promote company culture. They are great at dealing with people, and their attitude is noticed by others. A great employee in this role will lead by example, carrying out the company’s values through every daily task and interaction. They are also usually the first friendly face that people see when walking through the door or the first impression of your company when answering the phone.
In recent years, the position of an admin has increased with both responsibilities and influence. That’s because senior management in every industry realizes how vital admins are to business success. Therefore, admins deserve to be highlighted for all they do in an office. They help everyone from senior management down and have a diverse set of tasks they must master to make sure everyone else can work efficiently.
Takeaway
Company administrators play a crucial role in promoting and maintaining corporate culture. They are the key ambassadors of a company’s mission and values, the problem solvers, and the masters of all things. With exceptional communication, organization, time management, and technical skills, they keep the office, and the company, operational. Therefore, the position of an
Office administrator or executive assistant has become increasingly important in recent years as businesses recognize the essential role they play in achieving long-term success.
Administrators are the backbone of the office, ensuring that everything runs smoothly and efficiently. From managing phone calls and email correspondence to scheduling appointments, organizing events, and handling customer complaints, they do it all. They are often the first point of contact for clients and visitors, representing the company’s values and culture. Their positive attitude and demeanor can set the tone for the entire workplace and contribute to a positive work environment.
Furthermore, administrators are responsible for implementing and promoting corporate culture. They help to create a positive and inclusive workplace environment that encourages collaboration, innovation, and productivity. Their ability to communicate effectively and build relationships with employees at all levels of the organization makes them invaluable in maintaining a positive workplace culture.
In summary, the role of company administrators is critical to the success of any business. Their multifaceted skillset and ability to manage a wide variety of tasks make them an asset to any organization. As they continue to evolve and take on more responsibilities, businesses should recognize and appreciate the vital role that administrators play in creating a positive and productive work environment.
